Privacy Policy

Privacy Policy

Last Updated: July 27, 2026

At MomNest (“we,” “us,” “our”), accessible at momnestindia.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase our products.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information you provide:

  • Name
  • Email address
  • Phone number (including WhatsApp number)
  • Billing address
  • Payment information (processed securely by our payment partner — see Section 4)

Automatically collected information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referral source (e.g., how you arrived at our site, including ad clicks)

2. How We Use Your Information

We use the information we collect to:

  • Process your order and deliver your digital guides via email/WhatsApp
  • Send order confirmations, receipts, and support communication
  • Respond to customer service inquiries and refund requests
  • Improve our website, products, and customer experience
  • Send occasional updates or offers (only if you’ve opted in — see Section 6)
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Deliver Your Purchase

Since MomNest sells digital products, your guides are delivered instantly via the email address and/or WhatsApp number provided at checkout. Please ensure this information is accurate to receive your purchase without delay.

4. Payment Processing

All payments on momnestindia.com are processed securely through Cashfree, a PCI-DSS compliant payment gateway. We do not store your card, UPI, or banking details on our servers — this information is handled directly and securely by Cashfree in accordance with their own privacy and security policies.

5. Cookies

Our website may use cookies to:

  • Remember items in your cart
  • Understand how visitors use our site
  • Improve site performance and user experience
  • Support advertising tools (e.g., Meta Pixel, Google Ads tracking) to measure ad performance

You can disable cookies through your browser settings, though some site features may not function properly as a result.

6. WhatsApp & Email Communication

If you provide your phone number or email during checkout, we may contact you to:

  • Deliver your purchased product
  • Send order-related updates
  • Follow up regarding your experience or request feedback

You can opt out of promotional messages at any time by replying “STOP” via WhatsApp or by emailing us directly. Order-related and delivery messages are essential and cannot be opted out of while your order is being processed.

7. Third-Party Services

We may use trusted third-party tools to operate our business, including:

  • WooCommerce — for order and website management
  • Cashfree — for secure payment processing
  • Meta (Facebook/Instagram) and Google Ads — for advertising and analytics

These providers may collect limited data (such as IP address or device info) as part of their own privacy practices. We encourage you to review their respective privacy policies for more detail.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer support, and legal/tax compliance.

10. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal/record-keeping requirements)
  • Opt out of promotional communication at any time

To exercise any of these rights, contact us using the details below.

11. Children’s Privacy

MomNest is intended for use by adults (parents/caregivers). We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us:

📧 contact@momnestindia.com 💬 WhatsApp: 7205099362

Scroll to Top